Contact The Safe Company
Talk to a Safe Engineer
Tell us what has happened, where the safe is and what you know about it. A few useful details can help us assess the job and give you a clearer quotation.
Request a quotation
Give us the useful details.
The form prepares an email in your usual email app. You can review it and attach photographs before sending.
- Include the safe make and model if known.
- Tell us whether the safe is open or locked.
- Add the postcode where the safe is located.
- Describe any change in the key, handle, lock or keypad.
Photographs that help
Show us the safe, not its secrets.
Clear photographs can help identify the safe and prepare for the visit. Attach them after the enquiry opens in your email app.
The complete safe
Take one photograph from far enough back to show the full door and body.
The lock or keypad
Show the keyway, dial, keypad, handle and any visible damage or error display.
The identification plate
Include the manufacturer, model or rating plate if it can be reached safely.
The access route
For relocation work, include doors, steps, stairs, turns and the final position.
Our Blackburn base
The Safe Company
Weir StreetBlackburn
Lancashire
BB2 2AN 01254 677555 Open directions
Find the right service
More detail about the work we do.
These pages explain common problems, what information helps and what to expect.
Safe opening
Lost keys, forgotten combinations, keypad faults and safes that will not open.
View safe openingSafe servicing
Fault checks, preventative maintenance and attention before a lockout happens.
View safe servicingRepairs and locks
Mechanical and electronic repairs, lock replacement and security changes.
View repairs and locksSafe relocation
Planned safe moves within a building or from one address to another.
View safe relocationSafe key cutting
Additional safe keys produced from suitable originals with identification.
View safe key cuttingSafe sales and hire
New, used and reconditioned safes, plus suitable hire arrangements.
View safesBefore you contact us
Quick answers for a smoother enquiry.
What information should I have ready?
The safe make, model, lock type, location and a clear description of the problem are useful. Tell us whether the safe is currently open or locked.
Can I send photographs?
Yes. Email photographs of the complete safe, lock or keypad and identification plate to safebreak@gmail.com. For relocation work, include the access route.
Which number should I call for emergency safe opening?
Call the 24 hour service helpline on 07966 476584 for emergency safe opening enquiries. For planned work and general enquiries, call the office on 01254 677555.
Do you cover my area?
We are based in Blackburn and cover Lancashire, Greater Manchester, Merseyside, Cheshire and other areas across the North West. Work farther afield can be discussed.
Will you need proof that I own or control the safe?
For safe opening and other security-sensitive work, appropriate identification or authority may be required. Ask us what will be needed for your situation.
Ready to speak to a safe engineer?
Call the office for advice and planned work, or use the 24 hour helpline for an emergency safe opening enquiry.